We've just dropped into City Bathrooms to look at a new bathroom suite. Within seconds of walking in we were offered a hot drink whilst browsing by a very friendly, personable young man, and as we went round, all his colleagues were equally helpful. Absolutely no pressure on us but we selected a suite that we liked, and we were given a brochure with the relevant items marked for us. No pressure to sit down and sign up. We were offered a Survey and fitting service which suits us perfectly, but even if we were assisted with design there was still no obligation. This is a company that treats people in the perfect way. Friendly, no hard sell, and certainly we want to do business with them. Prices look competitive and we are dealing with real people. Highly recommended!
A very satisfying experience. We had a complete kitchen and bathroom refit, a very ambitious project with many factors involved. A little compromise on both sides needed at times, but all the work was done to a very high standard and within the time limit. We could not be happier. Everything you need is in the showroom, well laid out and a great range of quality goods. Everybody is so friendly, on first name terms, and helpful, with free coffee as well. Andy originally measured our home then invited us to the showroom to see a computer design of how he thought the rooms could look. We could then make changes and then choose the items we wished to have installed. A brilliant process leaving us feeling involved and in control. The kitchen fitter (Steve) and the bathroom fitter (Dean) were tremendous, working to an extremely high standard and offering well informed suggestions/solutions as they progressed. We had great support from the showroom staff, Kate, Debbie in particular who went out of their way to ensure we were catered for. You can tell from the before and after pics what a difference there was. I have no hesitation in recommending this company. The service is exceptional.
Had my bathroom re-designed and fitted by City Bathrooms, great experience from start to finish, took time to listen to what I needed, and then sort out the couple of “snagging” items in a timely manner. The fitters, Neil & his son were tidy, prompt and quick at fitting the new shower etc, the tiling looks great. Shower room has now been in daily use for a couple of months, and I’ve got no complaints at all. I would recommend City Bathrooms!
Mr and Mrs W
A BEFORE AND AFTER...
ANDY & SUSANNE
“We just wanted to say thank you for another fantastic job, this time on our bathroom. Thanks to Dan for redesigning the bathroom and also Kieron and Lee for doing such a great job with the remodelling and refitting.”
WHAT OUR CUSTOMERS HAVE SAID FOR OVER 30 YEARS...
JAN & MIKE
“We would just so like to say thank you so very much for all your help in first of all planning, and then fitting our new bathrooms and steam cabin. We have been delighted with both the sales and fitting and would strongly recommend your firm to anyone who is looking to have work done…”
DEBBIE & ANDREW
“We wish to express our delight with the excellent bathrooms that Graham and David have fitted for us. Their workmanship is in our opinion second to none and the regard they showed toward our home would be an example to many…”
MR & MRS A
“We were very pleased with the workmanship on having our bathroom & kitchen re-done. The workmen were very helpful, worked hard & put in long hours. We would not hesitate to recommend (City Bathrooms) to anyone…”
“When I started to investigate the possibility of re-fitting my en-suite, I did so, mindful of the problems that my son had had with his refit by a well-known local bathroom company that had taken 12 months to resolve!!
As soon as I walked into your showroom I knew I had made the right choice. The initial greeting from your staff was helpful but not invasive and they were able to answer all my questions. Simon was appointed to visit the house and do the survey – he turned up on time, offered advice but was not pushy and I was very pleased with the design we came up with. He was very helpful with the exact choice of components, and even satisfied my very awkward brother with his testing questions!
The delivery from the warehouse was well planned and the fitters Neil and Jamie arrived at the beginning of the work just at the time they said they would. Their work ethic throughout the fit was exemplary – amazing attention to detail, nothing too much trouble and everything cleaned down and put away in the evening to my satisfaction.
I am more than satisfied with the whole process from that initial visit to the showroom to the completed en-suite. I would recommend you to my friends and I think my son now wishes he had chosen you before getting entangled with a store just up the road!”
MR & MRS P
“This is a rather belated thank you to everyone at City Bathrooms for providing us with a lovely new bathroom. Our initial contact with the company was through John who showed so much professionalism and customer care throughout. We also cannot praise highly enough Ian, the fitter, who was really dedicated and worked so hard, paying great attention to detail and care in all his workmanship. We are most pleased with the final result and sincerely thank everyone concerned for your professional, smooth running and friendly service.”
MR & MRS C
“It is nearly three weeks now and we still find ourselves saying “Wow” when we walk into our new bathroom.
From the first visit to your showroom through the visit by your planner and subsequent presentation the whole experience was first class. The materials used are of the highest quality and the fitting was undertaken in a most pleasant yet professional manner.
Would we recommend City Bathrooms? Yes without hesitation.
Once again thanks and “Wow!””
MR & MRS B
“Just a note to say thank you for the gorgeous bathroom you installed for us. The room has been transformed from the rather grotty little space it was to a beautiful smart new room that we actually want to spend time! The tiled floor and walls look just fabulous!”
MR & MRS B
“I just wanted to let you know how pleased we are with the renovation of our tiny downstairs shower room.
Eddie and Jack have transformed our tiny, badly designed room into a bright modern space which seems much bigger than it actually is.
Eddie steered us through the whole process with practical solutions and good humour throughout, despite our dithering!
MR & MRS H
“Just a little note thanking you and all the staff we came in contact with, for the very helpful and professional service given, and your patience with us. Our lovely Victorian style bathroom is now complete and fully operational, and we are most impressed with the quality of it all.”
MR & MRS B
“I am writing to say how pleased we were with City Bathrooms who carried out the installation on for new kitchen we were very impressed at the level of service you provided. You were punctual, prompt and thorough and made such a superb job of our kitchen. We couldn’t have asked for a better service.”
MR & MRS G
“Congratulations, another job well done. This time being the third bathroom refitted, by your company. Our experiences on all three occasions was on of confidence, that we had chosen the right company, to provide, top quality fitters and competent back up staff to do the job properly, with complete professionalism.”
MR & MRS C
“We wanted to take the opportunity to say a big thank you for our beautiful new bathroom. The new bath suite looks amazing and the thermostatic shower is not a pleasure to use.
We would particularly like to say thanks for our fitter, Mark, who was very easy to get on with and worked extremely hard throughout the week to ensure everything was to our complete satisfaction.
Mark took the time to explain everything he was doing and even offered suggestions to further improve the room such as having large wall tiles to give the rooms a bigger look. Nothing was too much trouble for Mark, he ensured the room was clean each day before leaving and arranged to have all the waste removed once work was complete.
When the original basin tap had a fault on the last day, Mark immediately set off to Coventry to get a replacement and fitted it that Friday afternoon. His commitment and professionalism was a credit to our company.”
“I am writing to say how pleased I am with my new bathroom. It is better than I imagined.
John and his team worked very hard and have made a very good job of it. They were also very polite and courteous.”
MR & MRS F
“I’m writing to say how thrilled my husband and I are with our new shower room, recently carried out by City Bathrooms. From our first contact with you, and your staff at the showroom, we’ve been very impressed with the service provided, converting our rather tired looking bathroom in a 21st century shower room – it’s a joy!
Special mention should go to John Lowe and Scott, the fitters, who worked efficiently and professionally to complete the refurbishment in little more than a week. The work was carried out with care and consideration to our needs and they were a pleasure to have around. Each day they left everything as clean and tidy as possible, even down to vacuuming all surrounding areas, and their attention to detail was second to none. A huge thank you to them.
We would certainly recommend City Bathrooms, and Jon and Scott, to anyone considering a similar conversion.”